Refund policy
Last updated September 25, 2026.
Before payment
We explain the scope and price of any paid service before work begins. If you do not agree with the proposed service, you may decline it.
Requesting a refund
If you believe a charge was incorrect or the agreed service was not provided, email info@propcsupport.com with your name, date of service, receipt or transaction reference, and a short description of the concern. Do not send your full payment card number.
Review
We review requests based on the service agreed, work performed, and applicable law, then respond with the outcome. Any approved refund is issued to the original payment method where possible. Your statutory rights are unaffected.